White Papers
Equipping you with resourceful information
Realize a Higher Return on your Technology Investments
During this economic recession, there are some basic steps you can take to help maximize the use of limited resources and get more value from your existing assets.
Healthy IT in a Faltering Economy Focus on Efficiencies & Talent Management
As economic turmoil spawns shrinking budgets and headcount, IT organizations must look inward, focusing on efficiencies and talent management, to stay healthy and emerge strong.
Selling Your IT Value Proposition Internally for Budget Dollars
If you want to successfully compete for budget dollars, your budget proposal should contain a clear view of IT’s value proposition that requires no technical knowledge to understand.
Shared Knowledge is Power - Partnering with AP to Better Understand IT Expenditures
Your AP department is a powerful source for information to help you truly understand the expenditures of your IT organization, so you can calibrate your budget to deliver maximum business value.
How to Staff Flexibly (and Therefore Strategically) for Success in Any Economy—Boom or Bust
Statistics and experts agree that even greater challenges lie ahead for businesses that choose not to prepare for future employment realities. Creating a resilient IT workforce today that can endure the success and challenges of tomorrow is monumental.
Top 5 Things CIO’s Should Know to be Successful
The quality of the individual in the role CIO has the single largest impact on the overall effectiveness of the IT department.
GenY'ifying Your Help Desk
As the first wave of Generation Y (roughly those born in the 1980’s and 1990’s) rolls onto the corporate scene, companies are facing both an intimidating challenge and an exciting opportunity.
Gen Y: Ready or Not, They’re Here to Stay
Generation Y, or the portion of the workforce who are under 30, represents about 70 million workers. But how do people who are not used to working with members of that generation get used to them?
Seven Ways to Lose Top Talent
Unless companies take heed and examine their current practices, they may find their top talent and future leaders leaving as soon as an opportunity presents itself.
Finding the Best IT Talent: Internal vs. External Recruiting
Are we best-served to use internal resources for recruiting new workers or to outsource our recruiting function to an external agency with expertise in the IT space?
Employers Actively Seeking "Passive" Candidates to Fill IT Jobs
Locating, enticing and landing IT candidates that aren't actively looking or even in the hiring pool can be a challenge. Learn how to accomplish it.
All Gain, No Pain: Cost-Saving Strategies for IT Departments
Learn some effective ways to reduce costs without sacrificing performance or productivity.
Tearing Down the Wall: Improving Communication Between IT and Management
Do you ever feel like IT and management aren't on the same page? Learn how to align the two to work together cohesively and as a harmonious whole.
Working Alone Can Get You Into Trouble
Making the case for integrating the help desk and desktop support functions as a means to improve customer satisfaction and lower operating costs.
Are you Ready? Optimizing your Environment with Vista
Helpful recommendations on how to use Microsoft's Vista operating system as an opportunity and source for improving business operations.
Quality Assurance & Agile Software Development
An examination into the pros and cons and other considerations of an Agile approach to software development.
