Technology Services

Remote Monitoring & Management

Proactive monitoring is vital to ensuring a reliable and productive IT infrastructure. However, many organizations don’t have the tools or staff available to perform real-time monitoring or proactive management, which can perpetuate system issues and lead to unplanned downtime.

Superior Help Desk Support

Technisource has proven operational experience, industry-leading experts and a wealth of tools to deliver a comprehensive, cost-saving monitoring solution to your organization. Our network operations support model combines Tier 1 monitoring from multiple locations with supplemental Tier 2 and Tier 3 engineers on demand.

With dedicated resources in Dallas, Atlanta and Mechanicsburg, we are staffed around the clock to support monitoring, problem resolution and escalation. We provide monitoring and management for a variety of devices:

Networks
24x7 monitoring of all network devices and connectivity.

Systems
Real-time monitoring of servers and related systems, from basic parameter monitoring to advanced root-cause analysis, identifying system problems both proactively and reactively.

Applications
Customizable monitors that immediately identify problems within a client’s application.

Storage
Monitoring services to increase operational efficiencies with security, stability and storage, while reducing total cost of ownership.

Flexible, Customized Solutions

Our monitoring and management solutions can be customized to meet the unique needs of your organization.

We are experienced in providing virtual and on-site infrastructure solutions in a diverse range of environments― from small, local businesses to enterprise organizations.

Our collaborative solution, design approach and our resource-driven business model allow us to deliver a wide variety of support options.

Save Time & Money, 24x7

Technisource provides 24x7 infrastructure monitoring and problem resolution, improving infrastructure performance, server uptime and end-user experience. Our proven processes can accelerate problem resolution and cost savings within your organization.