Technology Services

Help Desk Outsourcing

As your business evolves, so do your service desk needs. Technisource provides the right people, processes and technology to create a Service Desk solution that will address your business and support needs in the most cost efficient and consistent way.

Whether you need faster response times, or need to expand your current team, Technisource offers in-sourced or co-sourced solutions, services and staff augmentation. We will work with you to deliver a plan that will help you achieve your goals and objectives.

People

Technisource support professionals are subject matter experts that supply the backbone of our services with product knowledge, industry experience, strategic insight and a proactive approach. We are committed to our people and provide them with a career-path and competitive medical and supplementary benefits.

By outsourcing your help desk, the support of your environment becomes more than a contract position—we make it an element of a career. Our focus on people is imperative to the quality of services we deliver and the resulting satisfaction of our clients.
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Technology

Technology provides the ability to transform customer relationships, accelerate the flow of information, create a competitive advantage, and enhance the delivery of services. Technisource is an industry-leading IT services provider committed to helping clients realize, sustain and enhance the value of technology and infrastructure investments.

State-of-the-Art Facilities

At Technisource, we understand that uptime is everything when it comes to support services. Our host site facilities are strategically located to provide optimal flexibility, knowledgeable resources and 24x7x365 support, backup and security to all of our clients. Combined, our facilities boast the following amenities:

  • 95,000 square feet of space, fully equipped with the latest support technology
  • Backup generators and power supplies
  • Security coded entry for all staff
  • Reception desk entry for all visitors

Contact Us

If you are interested in learning more about how our Help Desk Outsourcing can help your organization, please contact us! 

 

Case Study

 

Tier 1 Help Desk Support helps Global Investment Banking Firm focus on core activities

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Award Winning Excellence

 

Technisource Technology Support Services wins the 2011 HDI Team Excellence Award

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White Papers

 

Learn how to increase the value of your technology spend.

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Strong Industry Partnerships

 

Our expertise and proven results attract the best partners in the industry.

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