Technology Services

Articles & White Papers

Browse our articles and white papers by business, budget or talent challenge.

Business Challenges

Windows^® 7 in the Real World
Experience is often the best teacher. Since completing several Windows 7 migrations, we have validated some of its benefits, navigated a few challenges and discovered valuable lessons along the way.

Wondering what to do about Windows^® 7?
A carefully planned Windows^® 7 migration strategy can help you make the most of your time, resources and options, benefitting both your business end users and IT professionals.

Top Five Things CIOs Should Know to be Successful
The quality of the individual in the role CIO has the single largest impact on the overall effectiveness of the IT department.

Improving Communication Between IT and Management
Do you ever feel like IT and management are not on the same page? Learn how to align the two to work together cohesively and harmoniously.

Working Alone Can Get You into Trouble
Making the case for integrating the help desk and desktop support functions as a means to improve customer satisfaction and lower operating costs.

Budget Challenges

Realize a Higher Return on your Technology Investments
During an economic recession, there are some basic steps you can take to help maximize the use of limited resources and get more value from your existing assets.

Selling Your IT Value Proposition for Budget Dollars
If you want to successfully compete for budget dollars, your budget proposal should contain a clear view of IT’s value proposition that requires no technical knowledge to understand.

Cost-Saving Strategies for IT Departments
Learn some effective ways to reduce costs without sacrificing performance or productivity.

Partner with AP to Better Understand IT Expenditures
Your AP department is a powerful source of information. It can help you truly understand the expenditures of your IT organization, so you can calibrate your budget to deliver maximum business value.

Talent Challenges

Staff Flexibly & Strategically for Success in Any Economy
Statistics and experts agree that even greater challenges lie ahead for businesses that choose not to prepare for future employment realities. Creating a resilient IT workforce today that can endure the success and challenges of tomorrow is monumental.

Healthy IT in a Faltering Economy
As economic turmoil spawns shrinking budgets and headcount, IT organizations must look inward, focusing on efficiencies and talent management, to stay healthy and emerge strong.

Seven Ways to Lose Top Talent
Unless companies take heed and examine their current practices, they may find their top talent and future leaders leaving as soon as an opportunity presents itself.

GenY'ifying Your Help Desk
As the first wave of Generation Y (roughly those born in the 1980’s and 1990’s) rolls onto the corporate scene, companies are facing both an intimidating challenge and an exciting opportunity.

Gen Y: Ready or Not, They’re Here to Stay
Generation Y, or the portion of the workforce who are under 30, represents about 70 million workers. But how do people who are not used to working with members of that generation get used to them?

Finding the Best IT Talent: Internal vs. External Recruiting
Are we best-served to use internal resources for recruiting new workers or to outsource our recruiting function to an external agency with expertise in the IT space?

Employers Actively Seeking "Passive" IT Candidates
Locating, enticing and landing IT candidates that are not actively looking or even in the hiring pool can be a challenge. Learn how to accomplish it.